FAQs

What currency are your prices in?

All prices are shown in USD (US Dollars).

When do new items launch?

We don’t always set release dates - our drops can go fast. To stay ahead of new or limited releases, join our newsletter and get first dibs.

Will sold out items come back?

We regularly restock bestsellers. Hit the “Notify Me” button on the product page to get an alert the second it’s back.

Not sure what size to get?

We’ve got you - just check the fit guide and measurements listed on each product page. Still unsure? Reach out and we’ll help.

Which payment methods do you accept?

We accept Shop Pay, Visa, Mastercard, AmEx, Diners Club, Discover, Apple Pay, and Google Pay.

What is your online return policy?

Returns are accepted within 30 days of delivery for store credit. As long as items are unworn, with tags.
Final sale items, socks, underwear, gift cards are not returnable.
See full return policy here

Where do you ship?

We ship to USA and Canada currently.

How can I track my order?

Once your order ships, we’ll email you a tracking link so you can follow it every step of the way.

My order hasn’t arrived - what should I do?

If it’s been 12+ business days or your tracking hasn’t updated, contact us at support@aurenathleisure.com and we’ll help sort it out.

Do you offer price adjustments?

We do not offer price adjustments.

Can I change or cancel my order?

You can change or cancel your order until you receive a tracking number. Once tracking is issued, the order can’t be changed because it’s already in processing/shipping.